faq

How do I purchase?

If nothing is on the site that means I am making more. I will do a preview of everything available the morning of each sale. On the minute it is live it will have all the pieces available for purchase. No password required. All prices set in CAD.

For faster checkout, I recommend making an account prior to the sale so you can pre save your address & payment. There is no holds or pre sales, this makes it fair for everyone.


Care

All products are dishwasher and microwave safe. However, all ceramics, handmade or store bought will last longer hand washed.


Shipping, multiple orders & overages

Shipping: Each piece is wrapped in repurposed packing material from local businesses that otherwise would have been thrown away, please dispose responsibly. ♥

Due to the logistical nature of shipping not everyone is on my default shipping list. If your country is not listed below please let me know so I can add it as an option: Australia, Canada, Denmark, Germany, Ireland, Mexico, New Zealand, Norway, United States, United Kingdom, Singapore, Switzerland

Every shipment includes tracking and insurance. You'll receive tracking once your order has been packaged up, typically in 1-7 business days.

Multiple orders: Placing an item in your cart does not secure it for you. If you have your heart set on something I would recommend purchasing it then going back to get another.

Overages: If you do happen to get multiple items and it is safe to do so, I will package your orders together and refund you the overages automatically.


I’m a local

Local residents or people travelling through the area can use the Pick Up option to exempt shipping. In the rare occasion the pick up option is disabled, please use “JASPERLOCAL”


I missed your sale!

Sign up for the email list for the restock. I am wildly elusive, I never know when I’m doing a sale, but when I do I will let you and the entire world know, aggressively. They’re ready when they are ready. Please still love me.


Stockists

Prints in: Jasper, Canmore, Valemount, Revelstoke & Tofino. Please see the full list here.


Custom, wholesale and pre order?

At this time I simply do not have the capacity for custom or wholesale for ceramics. However, I do wholesale on prints as well as collaborations. I love collabs, let’s do that. Email me under the contact page.


Policies

All sales are considered final – at this time I cannot offer refunds or exchanges. Packaging ceramics is an art form in itself and having a customer send back the item will likely end up in breakage. In the event there is a problem please contact me and we can work out a solution one on one.